Support
We're here to help.
Questions about AI Shop Manager, the waitlist, partnerships or early access? Reach the founding team directly.
[email protected] — official mailbox for support, waitlist and partnership enquiries. We aim to respond within 2 business days.
Chat with us on WhatsApp — quickest for quick questions while the platform is in development.
Common topics
- Waitlist & early access — joining, updating your details, or leaving the list.
- Membership plans — see Pricing; plan limits and billing cycles.
- Billing & refunds — see the Refund & Cancellation Policy. (No payments are collected yet.)
- Data & privacy — see the Privacy Policy, or email us to request deletion of any details you submitted.
- Partnerships — early collaboration enquiries from shops, distributors and service providers are welcome.
Response times
While AI Shop Manager is in development, support is handled personally by the founding team — typically within 2 business days by email and faster on WhatsApp during working hours.